We’d Love to Hear Your Vision
Feel free to use the contact form below to provide us with more information and we'll get back to you as soon as possible.
FAQ
Can I use my own gemstones or heirloom jewellery?
Yes, I can work with your sentimental gemstones or gold. Before we begin, I kindly ask that all heirloom pieces are tested to confirm they are genuine to avoid any uncomfortable situations during production. We can reuse your stones, melt down your gold where possible, or sell it and deduct the value from your new piece. Each design is created with care to honour your story and materials.
How does the bespoke design process work?
You are welcome to send me reference images and ideas, and there is no charge for an initial chat to see if your piece is possible. Once we decide to move into the design stage, a consultation fee applies: R1 500 for engagement rings or intricate bespoke pieces, and R500 for simpler designs. This covers the time, care and creativity that goes into your design and is credited toward your final total if you proceed. From there, I create sketches and detailed 3D CAD designs for you to review before production begins.
How long does a bespoke piece take to make?
The process usually takes between four and eight weeks, depending on the complexity of the design and the availability of gemstones or materials. Simpler pieces may take less time, while more detailed designs can take a little longer. I will keep you updated throughout the process.
Do you ship internationally?
At the moment, I only ship within South Africa. All orders are securely packaged and sent with trusted local couriers. If you are based outside South Africa, you are welcome to contact me to discuss possible arrangements.
What metals and stones do you work with?
I work with yellow, white and rose gold, platinum,sterling silver and brass. I source a variety of gemstones including diamonds, sapphires, tourmalines, moissanites, emeralds and many other unique stones to suit your style and budget.
How do I find my ring size?
You can download the digital ring size guide or visit a local jeweller to have your finger measured. If the ring is a surprise, I can help estimate the size, and I offer one complimentary resizing after purchase to ensure a perfect fit.
How do I care for my jewellery?
Store each piece separately in a soft pouch or box and avoid wearing it during heavy work, swimming or showering. Clean gently with warm, soapy water and a soft brush or use a polishing cloth for a quick shine. I also offer professional cleaning and polishing services.
How does payment work?
Once we’re ready to move into the design stage, a consultation fee applies: R1 500 for engagement rings or intricate bespoke pieces, and R500 for simpler designs. This fee covers the time, care and creativity that goes into your design and is credited toward your final total if you proceed. As it reflects the work already invested, it is non refundable if you choose not to go ahead. After your design is finalised, a 50% deposit begins production, with the balance due only once your piece is complete and you are completely happy with it.